Owner support
Support From The People Who Build It
Fitment, installation, care, parts, and warranty questions come back to the same Palmer Lake team that engineers and assembles Silver Bullet.
01 / Order + fitmentConfirm a truck or current orderInclude year, make, model, and bed length.
02 / InstallationPlan a factory appointmentYour drawer system is installed and checked in Palmer Lake.
03 / Care + serviceFind ownership answersProtection, loading, maintenance, and service basics.
04 / WarrantyStart a supported claimSend the product, truck, and issue details in one place.
Built for long ownership
A Service Path As Clear As The Product
Silver Bullet is built around accessible components and direct support. Start with the step that matches where you are now.
- Before installVerify the exact truck and configuration.
Confirm bed length, generation, no-drill status, model-specific wing-plate fit, appointment details, and any vehicle-specific notes before work begins.
- During ownershipKeep the system clean, inspected, and correctly loaded.
Use distributed loads, keep rolling and sealing surfaces free of debris, and inspect mounting points and fasteners as part of regular truck care.
- When service is neededDocument the condition and contact the builder.
Photos, a short video, product details, and the truck configuration help identify the fastest repair or warranty path.
Designed to be maintained
Serviceable By Design
The roller, extrusion, latch, gasket, and mounting architecture is designed as a system of identifiable parts. The goal is straightforward troubleshooting and component-level support, not treating the entire drawer as disposable.
Do not disassemble structural or rolling components without guidance. Contact Silver Bullet first so the condition, correct parts, and service steps can be reviewed.
Read Warranty And Order TermsPalmer Lake, Colorado
Talk Directly With Silver Bullet
Palmer Lake, CO 80133